Policies
Shipping Policy
Everything you need to know about how we get your order to you.
Processing Time
Orders are typically processed within 3–5 business days. Customized items may require additional processing time.
Shipping Methods
We ship using:
- UPS
- FedEx
Shipping times begin once your order has been processed and shipped.
Tracking
Customers will receive tracking information once their order has shipped.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. Additional shipping charges may apply if an order must be reshipped due to an incorrect address.
Lost or Delayed Packages
Once a package has been transferred to the shipping carrier, delivery times are outside of our control. If your package is lost, please contact us and we will work with the carrier to help resolve the issue.